KU libraries acquires information, organize that information, and disseminate that information to it's users.
The reference service is provided to users through the reference desk where direct help from a librarian, via email, telephone, Ask Us service...etc.
A reference service provided for library users on and off campus through direct chatting or by sending an email through a service called LibAnswers.
KU Libraries provides useful research guides to help it's users find information easily, such as Chemical Engineering, Electrical Engineering, research services ..etc.